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Activation guide

Step by step, with screenshots from a real PS5. The green marks show what to tap.

  1. Step 1: Select "Add User" on the welcome screen

    When you turn on your PS5 you see the user selection screen. Select the circle with a "+" that says "Add User".

    PS5 user selection screen with the Add User option marked

  2. Step 2: "Add a User to this PS5", then Get Started

    Choose the option on the left, NOT the one on the right ("Play as a One-Time Guest" erases all the data when you leave).

    Add a User to this PS5 screen with the Get Started option marked

  3. Step 3: Accept the license agreement

    Tick the "I Agree" box and press "Confirm".

    License agreement screen with the I Agree box marked

  4. Step 4: Sign in manually

    Choose "Sign In Manually" (do not use the QR code) and enter the username and password we sent you. If it asks for an access code, it is single-use.

    Sign in manually screen with the email and password fields marked

  5. Step 5: Console sharing

    Do NOT activate console sharing

    If it asks about "Offline Play" or "Console Sharing", choose DO NOT ACTIVATE and continue.

    You will always have to play signed in with this account, with an internet connection. This is not your console for this account.

  6. Step 6: Download the game

    Go to "Game Library", then "Your Collection", wait for the game to show up and start the download. Once it is downloaded, sign in with the user you created.

    Do NOT delete the user you downloaded the game with: if you do, you lose access.

Need a hand?

If something does not work, write to us and we will help you.